Discover world-class education opportunities designed to shape your future and unlock your potential.
No prior IT experience required - We start from basics!
Merchant Name: IT Center
Merchant Name: IT Center
Account Name: IT Center
Account: 627123456789
Branch Code: 280061
This course focuses on providing technical support and customer service in IT environments. It covers the essential skills required for troubleshooting hardware and software issues, diagnosing system problems, and offering solutions. Students will learn about various IT systems, including desktops, laptops, operating systems, and networking hardware. The course also introduces students to IT help desk procedures, ticketing systems, and service-level agreements (SLAs), preparing them for roles in IT support and technical service.